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Otis Elevator's Service Business: A Stable Earnings Stream

Otis Elevator, the largest elevator company in the world, generates over 90% of its profits from its service business. The company services over 2.5 million elevators per year, with a focus on maintenance and modernization. Despite facing challenges in recent years, Otis is confident in its ability to continue growing and has identified opportunities in the housing development market.

At a glance

  • Otis Elevator services over 2.5 million elevators per year, with a focus on maintenance and modernization.
  • The company generates over 90% of its profits from its service business.
  • Otis has identified opportunities in the housing development market, particularly in multifamily buildings.
  • The company is transforming its operations to improve its market share and price-cost equilibrium.
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